Cookie policy

This Cookie Policy ("Policy") has been established to inform users of the Website about the processing of their personal data through the use of cookies.

Cookies contain information necessary for the proper use of the Website. These are widely used small files containing a string of characters that are sent to and stored on the terminal equipment (e.g., computer, laptop, tablet, smartphone) used by the Customer when visiting the Website.

 This information is sent to the cache of the web browser being used, which then sends it back during subsequent visits to the website. Most frequently, they contain the name of the website from which they originate, their storage duration on the terminal equipment, and a unique identifier. 

Cookies are used to remember your settings, device, and browser preferences. Although cookies do not always identify you directly, they contribute to a more personalised online experience.

Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. We use cookies on our website and https://viyar.com/ (hereinafter the "Website") for the following purposes:

• to recognise your device and manage user sessions;
• to analyse how users interact with the site;
• for fraud prevention;
• to ensure the functionality of the Website;
• for other purposes described in this Policy.

We may use four main types of cookies on our website, including those placed by third-party services:

Strictly Necessary Cookies 

These are cookies that are required for the operation of our website. These necessary cookies are always active as our site will not function properly without them. These cookies enable you to use the site by providing basic functions such as security, etc. You may disable these cookies in your browser settings, but this may result in you being unable to access all or parts of our site.

Analytical or Performance Cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily. Sometimes these cookies are placed by third-party web traffic analytics providers.

Functionality Cookies

These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Targeting (Marketing) Cookies

These are used to track visitor interest in a specific product, measure unique visits, recognise returning users, and display personalised advertisements. They are placed by us and selected third parties and allow you to display advertisements on external websites.

You have the right to receive full information about the cookies used on our site, including their specific purposes and retention periods. If you wish to exercise this right, please submit your request using the contact details provided in this Policy. 

You may manage your cookie settings, including disabling optional cookies, at any time using our consent management tool.

We may use the following data collected through cookies in accordance with this Policy:

Server Logs

Server logs are internal event logs of the Website's server that automatically record requests sent by Customers while using the Website. These logs contain the requests sent by the user, IP address, browser type, browser language, the date and time of the request, and at least one "cookie" that can uniquely identify the user's browser.

Data collected in system logs are used by us for an indefinite period solely for the purpose of managing the Website. This data is not transferred to third parties, except as described in this document."

Caching

In the course of providing services, we may automatically use the cache of your browser, application, or device. This involves storing data in the memory of the browser installed on your device. Cross-session data storage is possible in local memory (i.e., between your consecutive sessions). The purpose of using cache is to accelerate the use of the site by eliminating situations where the same data is repeatedly downloaded from the site, which leads to congestion of your internet connection.

Geolocation

We or third parties may use a geolocation function to collect and process information about your location through cookies that they manage. For this purpose, data such as IP address, GPS sensor, Wi-Fi access point, or mobile network base stations may be processed.

Pixel Tags and/or Analytical Tags 

We or third parties, via cookies they manage, may use analytical and/or pixel tag functions. These are elements published in digital materials that allow for the recording of information, such as Customer activity on the Website.

The collected information may be used for traffic analysis, improvement of user experience, and marketing purposes.

The cookies we collect also differ by their retention period, namely:

• Session cookies expire automatically when the browser is closed;
• Persistent cookies remain until their expiration date or until deleted by the user

We use both session and persistent cookies on our website.

We use cookies based on the following legal grounds:

• user consent;
• legitimate interests. 

To use the services offered electronically through the Website, we request that users voluntarily provide consent for the processing of cookies, which involves storing or accessing information already stored on their terminal equipment for technical, statistical, and marketing purposes.

The user may provide consent for the processing of cookies by clicking the appropriate button or confirming their acceptance of the terms. At any time, they have the right to withdraw this consent without incurring costs, which can be done according to the instructions described in the cookie management section. Please note that strictly necessary cookies are always active.

We may use necessary and functionality cookies based on our legitimate interests, namely:

• to verify whether the user's browser supports cookies;
• to detect whether the user has accepted cookies in the cookie banner;
• to maintain the user's session state while moving between pages;
• for security purposes, such as protecting user data from unauthorised access;
• to improve user experience by implementing personalised features, such as language selection.

Cookie settings are disabled unless the user, for example, decides to manage language settings. In this case, preference cookies are automatically activated to fulfil the user's request. 

Other cookies, namely analytical and marketing cookies, are used only with the user's consent.

There are two types of cookies categorised by provider:

• First-party cookies are cookies placed by the owner of the domain the user is visiting.
• Third-party cookies are cookies placed on the site by domains other than the one the user is visiting

We use both first-party and third-party cookies on our website.

We may use cookies from Google Inc. (1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA) as part of their services:

• Google Ads — to conduct and evaluate the quality of advertising campaigns conducted through the Google Ads service;
• Google Analytics — to evaluate the quality of advertising campaigns conducted via the Google Ads service, as well as to study customer behaviour and traffic, and to collect traffic statistics;
• Google Maps — allows for the storage of information about you, enabling the use of mapping functions available in the Google Maps service. Google Inc. may track your location;
• YouTube — allows for the storage of information about you, enabling the use of the functionality of the YouTube service. Google Inc. may track your video playback."

We may use cookies utilised by Facebook Inc. (1 Hacker Way, Menlo Park, CA 94025, USA). These cookies can be used to link user accounts from the external social network Facebook with an account on the site, if we provide such functionality. These files may also be used to process your actions on Facebook performed via "Share" or "Like" buttons. The processing of these actions may be public.

The use of third-party cookies is governed by the privacy and cookie policies applied by these entities. We recommend reviewing the personal data processing rules and privacy policies of the entities that most frequently and extensively process our data.

You can choose which analytical, functional, and targeting cookies we may set. 

Most browser settings allow for the placement of cookies and other information on the terminal equipment by default. If you do not agree to the storage of these files, browser settings should be changed accordingly.

You can disable their storage for all connections from a specific browser or for a specific site, or delete them. How you manage these files depends on the software you use.

Current rules for managing cookies can be found in the settings of the browser you are using. 

Most web browsers may collect personal information in accordance with their own practices and policies. We do not process such data and are not responsible for its collection and processing.

Please note that this Policy does NOT cover cookies provided by third parties when you use links to sites other than ours.

Consent to the processing of cookies is voluntary, except for strictly necessary cookies. However, it is worth noting that restricting their use may affect the convenience of using certain site functions or even make them impossible to use.

The Website may contain links to other websites or software. We are not responsible for the privacy and cookie processing policies in force on those websites or in that software. It is recommended to review the privacy and cookie policies of those websites or software after navigating to them or before installation.

We reserve the right to make changes to the Cookie Policy from time to time. In the event of changes, we will publish the updated version on our site.

We encourage you to periodically review this Policy. Where possible, we will always notify you in advance of upcoming changes, indicating the effective date of the new version of the Cookie Policy. By continuing to use our site after the new version of the Cookie Policy takes effect, we assume that you accept the changes made.

We constantly strive to process your personal data and cookies to the highest standards. In the event of any risks or breaches, we recommend contacting us immediately using the contact details below:

Email: [email protected]

We welcome any feedback. If you have any questions, enquiries, or concerns regarding the processing of your personal data or cookies, please contact us.